Refund policy

Please note that we do not accept returns for personal reasons.

If the product is defective, please contact us through our official LINE within 3 days of receiving the product to inquire about the status of the product.

In this case, no return is necessary.

Please provide us with the following information

Order number

Product name:

Description of the problem:

Your request: Exchange/Return

A photo of the white sticker on the clear bag (or box) that the product came in

One photo showing the entire product.

At least 2 photos that clearly show the defective part.

In the case of operational problems, a video showing the problem.

Official LINE After submitting your inquiry, we will reply to you.